Privacy Policy

Effective Date: 01/01/2025

 

Welcome to the official website of IG TECHSERV Pvt. Ltd. (“we”, “our”, or “us”). At IG TECHSERV Pvt. Ltd., we respect your privacy and are committed to protecting the personal data that you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit or use our website and services.

By accessing or using our website, you accept the practices described in this policy.


1. Information We Collect

We collect both personal and non-personal information.

a. Personal Information

This includes information that identifies you as an individual, such as:

  • Name, email address, phone number, postal address

  • Company name, job title or role (if applicable)

  • Payment or billing information (if you engage in paid services)

  • Any other information you voluntarily provide (e.g., contact forms, service inquiries, support requests)

b. Non-Personal / Technical Information

This includes information that does not directly identify you:

  • IP address, browser type, device type, operating system

  • Pages visited, time spent on pages, links clicked

  • Referring and exit pages, navigation paths

  • Usage statistics through analytics tools (e.g., Google Analytics)

  • Cookies, web beacons, and similar tracking technologies


2. How We Use Your Information

We may use the collected information for:

  • Providing, maintaining, and improving our website, products, and services

  • Responding to your inquiries, service requests, or feedback

  • Processing payments, invoices, or service-related transactions

  • Sending administrative updates, notices, or important information

  • Sending marketing or promotional communications (only if you consent)

  • Analyzing website usage patterns and performance

  • Detecting, preventing, or addressing fraud, security issues, or technical problems

  • Complying with legal or regulatory obligations


3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality

  • Enhance user experience

  • Analyze site performance and usage

  • Display personalized content or ads (where applicable)

You may control or disable cookies via your browser settings, but doing so may affect certain site functionalities.


4. Disclosure and Sharing of Information

We do not sell or rent your personal data. We may share your information with:

  • Service Providers / Contractors: Payment gateways, hosting partners, analytics providers, technical support teams

  • Affiliates or Subsidiaries: Within the IG TECHSERV corporate framework (if applicable)

  • Legal or Regulatory Authorities: When required to comply with law or protect rights/safety

  • Business Transfers: In case of a merger, acquisition, restructuring, or sale of assets

All third parties we work with are required to maintain data protection and confidentiality standards.


5. Data Security

We maintain reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, or destruction.

However, no electronic transmission or storage method is completely secure, and we cannot guarantee absolute security.


6. Data Retention

We retain your personal data only as long as necessary to:

  • Fulfill the purposes mentioned in this policy

  • Comply with legal, regulatory, or contractual obligations

After this period, the data is securely deleted or anonymized.


7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, update, or correct your personal data

  • Request deletion or restriction of your data

  • Withdraw consent (where applicable)

  • Object to data processing

  • Request data portability

  • Opt out of marketing communications

To exercise these rights, please contact us (see Section 11).


8. Third-Party Links

Our website may contain links to external websites not controlled by us. This Privacy Policy does not apply to such third-party sites. We recommend reviewing their privacy policies before sharing your information.


9. Children’s Privacy

Our website and services are not intended for children under 13 (or the applicable age of consent in your region).
We do not knowingly collect data from minors.
If you believe a child has provided information, please inform us so we may delete it promptly.


10. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time. The “Effective Date” will be revised accordingly. Significant updates may be communicated via website notices or email (where applicable).


11. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy, please contact:

IG TECHSERV Pvt. Ltd.
Contact Person: Rahul Kumar
Email: rahul.kumar@igtechserv.com 
Address: H-141 , Sec-63 , Noida U.P. 201301
Phone: +91 99909 33586


Consent

By accessing or using our website or services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.


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